Terms of Service

Last updated: 2026-08-13

Welcome to Airloom™. These Terms of Service ("Terms") govern your access to and use of the website located at tryairloom.co (the "Site") and any related products, services, and content offered by Airloom™ (collectively, the "Service"). Please read these Terms carefully before using the Service.

1. Acceptance of Terms

By accessing, browsing, or otherwise using the Airloom™ Site, or by placing an order through the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree to these Terms, you must not access or use the Service.

You represent that you are at least the age of majority in your jurisdiction of residence, or that you are using the Service under the supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf.

2. Use of Service

Airloom™ grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Service for personal, non-commercial purposes, subject to these Terms. You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable local, state, national, or international law;
• Attempt to gain unauthorized access to any portion of the Service, other user accounts, or any systems or networks connected to the Service;
• Use any automated means, including bots, scrapers, or crawlers, to access or collect data from the Service without our prior written consent;
• Interfere with or disrupt the integrity or performance of the Service, including transmitting viruses, malware, or other harmful code;
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity;
• Resell, sublicense, or commercially exploit any portion of the Service without express written permission from Airloom™.

We reserve the right to suspend or terminate your access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is otherwise harmful to Airloom™, other users, or third parties.

3. Intellectual Property

All content available through the Airloom™ Service — including but not limited to text, graphics, logos, images, product designs, photographs, videos, software, and the overall look and feel of the Site — is the property of Airloom™ or its licensors and is protected by copyright, trademark, and other intellectual property laws.

The "Airloom™" name, the Airloom™ logo, and all related names, logos, product names, and slogans are trademarks of Airloom™ or its affiliates. You may not use these marks without our prior written permission. Nothing in these Terms grants you any right, title, or interest in the Service or its content, except for the limited license expressly set forth above.

4. User Accounts

To access certain features of the Airloom™ Service, you may be required to create an account. When you create an account, you agree to:

• Provide accurate, current, and complete information during registration;
• Maintain and promptly update your account information as needed;
• Keep your password confidential and not share your account credentials with any third party;
• Notify us immediately at support@tryairloom.co of any unauthorized use of your account or any other breach of security.

You are solely responsible for all activity that occurs under your account. Airloom™ is not liable for any loss or damage arising from your failure to safeguard your account credentials. We reserve the right to disable any account at any time if, in our reasonable opinion, you have violated these Terms.

5. Purchases and Payments

By placing an order through the Airloom™ Site, you make an offer to purchase the selected products subject to these Terms. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or product unavailability.

5.1 Pricing

All prices are displayed in the currency indicated at checkout and are subject to change without notice. Prices do not include applicable taxes, duties, or shipping fees unless otherwise stated. In the event of an obvious pricing error, Airloom™ reserves the right to cancel the affected order and issue a full refund.

5.2 Payment

Payment must be made in full at the time of purchase using one of the accepted payment methods displayed at checkout. By submitting payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us (or our third-party payment processor) to charge the full amount of your order.

5.3 Refunds and Returns

Refunds and returns are handled in accordance with our return policy, available on the Site. To initiate a return or request a refund, please contact us at support@tryairloom.co with your order number.

6. Shipping and Delivery

Airloom™ ships to the locations specified on the Site. Shipping costs and estimated delivery times are provided at checkout and are estimates only. While we make every effort to meet estimated delivery dates, Airloom™ is not responsible for delays caused by shipping carriers, customs processing, weather events, or other circumstances beyond our reasonable control.

Risk of loss and title for products pass to you upon our delivery of the products to the shipping carrier. You are responsible for providing accurate shipping information; Airloom™ is not liable for orders shipped to an incorrectly supplied address. If your order arrives damaged or does not arrive within a reasonable period after the estimated delivery date, please contact support@tryairloom.co and we will work with you to resolve the issue.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Airloom™, its officers, directors, employees, affiliates, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, revenue, data, or goodwill — arising out of or relating to your use of, or inability to use, the Service or any products purchased through the Service, even if we have been advised of the possibility of such damages.

In no event shall Airloom™'s total aggregate liability to you for all claims arising out of or relating to these Terms or the Service exceed the amount you paid to Airloom™ in the twelve (12) months preceding the event giving rise to the claim.

The Service and all products are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, except as expressly stated in these Terms or required by applicable law.

8. Governing Law

These Terms and any dispute arising out of or relating to them or the Airloom™ Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Airloom™ is established, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in that jurisdiction for the resolution of any dispute, unless applicable law provides otherwise.

Nothing in this section limits any mandatory consumer protection rights you may have under the laws of your country of residence.

9. Changes to Terms

Airloom™ reserves the right to modify or replace these Terms at any time, at our sole discretion. When we make material changes, we will update the "Last updated" date at the top of this page and, where required by law, provide additional notice (such as by email or a prominent notice on the Site).

Your continued use of the Service after any changes become effective constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service. We encourage you to review this page periodically to stay informed of any updates.

10. Contact Information

If you have any questions, concerns, or feedback regarding these Terms or the Airloom™ Service, please reach out to us:

• Email: support@tryairloom.co
• Website: tryairloom.co

We aim to respond to all inquiries within a reasonable timeframe. Thank you for choosing Airloom™.